Comm Skills
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Communication aims at forming relationships. These are earned both at the social level and at the workplace as well. However, we tend to celebrate the social

communication without giving it the deserving attention.

This dubious friendship with 'mannerisms' or etiquettes calls for a re-think and motivates us to learn 'Behaviour'. The following is an extract from a book that I have been consulting as a reference book for Business Communication and Communication Skills, i.e. Business Communication: Concepts, Cases and Applications by PD Chaturvedi and Mukesh Chaturvedi.


Business Etiquette

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About the Author
Author: Parveen Sharma Website:
Skill Development Facilitator
EklavyaParv is the Life Long Learning platform of UniSkills School of Skill Development. Working on the motivational trilogy of Enhance-Empower-Encourage, 'UniSkills' is providing learning contents to learners across the globe as its Open Educational Resources (OERs) initiative. Parveen Kumar Sharma is a Skill Development Facilitator and Communication Skills Expert. He has been working in the areas of Communication Skills, EdTech, Internet Maturity, Academic Intervention and Skill Development for more than a decade. Currently he is working as a Faculty at MM (Deemed to be) University, Mullana, Ambala (Haryana) INDIA